RETURN, REPLACEMENT AND REFUND
(Applicable only on Merchandise purchased from the Corepeelers Website and not applicable to our Online Smart tools, online courses and books)
1. All merchandize ordered from COREPEELERS PVT. LTD. and successfully delivered to the buyer may be returned to the COREPEELERS PVT. LTD. in accordance with the terms contained the replacement policy.
2. However no Merchandize will be accepted by the COREPEELERS PVT. LTD. if (a) the Merchandize have been damaged by the buyer (b) if the merchandize returned is not the Merchandize that was delivered.
IN CASE OF RETURNS:
1. Return/size exchange should be initiated within 15 days of order delivery.
2. The tags on the merchandize should be intact.
3. The merchandize should be unwashed, unused and in an undamaged condition.
4. The item needs to be returned along with the original packaging.
5. If the User wants to instant return or return within 15 days from delivery date, and COREPEELERS PVT. LTD. does not offer reverse pickup of the items, the buyer may send the shipment himself/herself. The buyer should send the scanned copy of the courier slip to [email protected] and COREPEELERS PVT. LTD. will refund the amount.
6. In case of return initiated and subsequently couriered by the User himself/herself, and if it is found that the claimed shipment was not delivered to COREPEELERS PVT. LTD. or the shipment was empty, the onus shall be on the buyer to prove through presentation/submission of Proof of Delivery (PoD) from the concerned logistic service provider to establish his/her claim of return. However, non-receipt of Merchandize by COREPEELERS PVT. LTD. may lead to no refund/exchange being issued to the buyer. The buyer waives any claims against COREPEELERS PVT. LTD. in this regard.
7. Size exchange can be availed at the special price of an item. Please take note that this is applicable only on Merchandize that are exchangeable, as mentioned on the merchandize page.
8. Refund, if any, shall be made at the same issuing bank through which the Merchandize was purchased.
9. For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode.
10. All refunds shall be made in local currency only.